VOLUNTEER APPLICATIONS FOR THE 2023 COBARGO FOLK FESTIVAL WILL OPEN LATE 2022
Volunteer Expression of Interest for the 2022 Cobargo Folk Festival
Dear Vollies,
Volunteer applications are now open.
This will be a slightly smaller festival than usual with two main stages and a smaller, more intimate venue. The event will run from Friday evening (from 5pm) through to Sunday (finishing around 3.30pm). We will have food and market stalls and a bigger, improved bar area. There will be sessioning spaces, some workshops, but no youth stage or kids’ festival this year. We’ve put the ticket prices as low as we can.
We have reduced the number of volunteer hours needed to reflect the shortened festival hours. Volunteers will receive free camping but there will be no power other than for the construction team vols who come in two weeks before the festival. We have had to work hard to pull this festival together given all the uncertainties and look to all our volunteers to help us make this a successful event. These changes are not permanent – we hope to be back to normal in 2023.
We are aiming to be a ZERO LANDFILL festival this year as Bega Valley landfill sites are under pressure from all the bushfire debris that has been disposed of locally. Please sort your waste and take home anything that cannot be composted or recycled. Bega Valley Shire Council is providing us with funding to set up a hot wash station to clean your soft plastics and other waste so you don’t have to take home smelly rubbish…
Volunteers have been an integral part of the organisation and running of the Cobargo Folk Festival since it began in 1995. Volunteers bring a diverse range of skills and backgrounds essential to the success of the Festival and their contribution is acknowledged and deeply appreciated. The Festival would not be possible without the generous contribution of hundreds of volunteers. We hope that our volunteers find the festival, like Cobargo village, is a friendly and welcoming community with connection as its core value. By connecting to people and place the volunteers continue to enrich the festival with their skills, diversity and camaraderie.
Why volunteer @ CFF?
Receive a weekend pass including camping to the WHOLE festival in exchange for SIX hours of volunteer work.
Receive invitations to pre- and post- festival volunteer events.
References available upon request.
Volunteering is a great way to become a part of the dynamic that makes up the festival.
Gain first-hand experience in the organisational needs of a successful community music festival.
Connect to to the local community and the broader folk community.
Meet and work with like-minded people, whilst having heaps of fun.
Attend the post festival Volunteers party.
Support a fabulous community event!
Volunteer hours required
SIX (6)hours of volunteer work is the minimum required FOR THIS 2022 EVENT, allowing each volunteer to receive the volunteer benefits mentioned above. It must be remembered that volunteers do not receive a free ticket. Instead, volunteers are receiving a ticket in exchange for SIX hours (minimum) of their work. We, at the festival, value the hard work of the volunteers just as much as the volunteers appreciate their hard-earned ticket.
Special Note to Under-18s
CFF volunteers must be aged 15 years and over, for legal reasons. If you would like to volunteer as an under-18 you will need to have an adult (25 years +) on the site for the duration of the festival. They will need to sign you in at the check in table. This year, under-18 volunteers only need to contribute FOUR hours of volunteer time in exchange for a weekend pass to the WHOLE festival- includes camping! Under-18 volunteers also need to agree to the Terms of Agreement and the Volunteer Code of Conduct. Failure to abide by the code will result in your accompanying adult being notified and ejection from the festival site could be a possibility.
Volunteer Code of Conduct
Code of Conduct Principles The Yuin Folk Club expects volunteers, contractors, stallholders, performers, consultant or any other contributors to demonstrate fairness, integrity and sound professional and ethical practice at all times in every aspect of their engagement with the Organisation. The Code of Conduct requires volunteers to:
Display a positive, friendly and approachable manner;
Display respect and acceptance to all, ensuring an enjoyable, fun, safe experience that embraces diversity regardless of race, age, religion, appearance, gender or sexuality;
Support a positive working environment free from intimidation, bullying, ridicule, harassment and abuse;
Promote a sense of community where the significance of each and every contribution that creates the Organisations spirit as a whole is valued;
Be mindful of, and responsive to, circumstances/situations/issues that demand attention;
Use sound judgment and common sense to recognise and resolve issues that can be resolved immediately and reporting immediately where necessary, any issues that need to be dealt with by Team Leaders or Team Managers;
Contact the relevant team coordinator/manager or Volunteer Coordinator if experiencing any difficulties in undertaking their duties, working with fellow colleagues or hold concerns about any events that are happening;
Use respectful communication when dealing with others;
Comply at all times with the Yuin Folk Club and Cobargo Folk Festival’s policies and procedures;
Comply with all relevant state and Commonwealth legislation, laws and regulations;
Not be under the effects of drugs or alcohol when representing the Organisation, or when undertaking volunteer duties;
Adhere to the principles of privacy and confidentiality and not disclose any information, contracts, documents, resources or personal details to any third party whilst associated with the Organisation or any time thereafter unless required to do so by law.
The Yuin Folk Club encourages contractors, stallholders, performers, consultants or any others associated with the Club and its activities, including the festival, to observe this Code of Conduct.
Roles and Responsibilities with Respect to the Code of Conduct
The Yuin Folk Club Committee is responsible for ratifying the Code of Conduct and for reviewing it as necessary. The Code of Conduct is available to all volunteers via this website. Cobargo Folk Festival Managers and/or Team Leaders/Coordinators should ensure that volunteers working on their teams have access to a copy of the Code of Conduct before commencing work. Individuals are accountable for their own actions and decisions and must act in accordance with the Human Rights Act 2004 and all other applicable laws and regulations and the Organisation’s Code of Conduct. We ask that all volunteers abide by our Volunteer Code of Conduct and agree to the terms and conditions as set out below.
Terms of Agreement for Volunteers
I agree to abide by the Yuin Folk Club’s Code of Conduct;
I agree to carry out my volunteer tasks according to the hours and checklists provided;
I agree to contact my Team Coordinator and the Volunteers Coordinator as early as possible if circumstances prevent my commencing a shift;
I am aware that the Organisation processes and procedures in place and will ensure that all volunteers have access to these prior to the commencement of the festival
If I breach the Code of Conduct, I acknowledge that I may be relieved of my duties and be escorted from the site and that breaches may affect my volunteer applications to CFF in the future
I acknowledge that Organisation agrees to treat any breaches of the code of conduct fairly, equitably and in accordance to their approved processes and procedures;
When you register to volunteer, it is important to remember that festival organisers reserve the right to not accept a registration if the person has been an inappropriate fit as a volunteer in the past.
You will be notified within 2 weeks of submitting your form whether or not you have been accepted as a volunteer.
Position Description:Provide responsible bar and alcohol service during the Cobargo Folk Festival. The position requires previous bar experience, current RSA, initiative, approachability, tactfulness and physical capacity.
Duties may include:
Responsible service of alcohol in a timely and friendly manner
Ensure all compulsory signage is in place ahead of festival (liaising with Site Team Leader)
Operation of a computerised cash register and money handling
Restocking of drink fridges
Keg wrangling
Cleaning and tidying of the bar and the front-of-house areas, including counters, sinks and floor to maintain general cleanliness and tidiness and ensure the festival meets its public health and OH&S obligations
Collection of liquor supplies and ice off-site if required
Appropriate waste management of used bar supplies, including recycling and composting (in consultation with Festival Sustainability coordinator to support our “ZERO LANDFILL” commitment.
Keeping the cool room in good order
Monitor supplies and sales, produce an accurate stocktake of unused stock at the end of the festival
Assist with the stocktake and return of liquor surplus at the end of the festival.
Bar volunteers must:
Possess a current NSW Responsible Services of Alcohol (RSA) certificate to be able to volunteer for this position (a copy of your card must be sent to the Volunteer Manager and/or your Team Leader AND you must carry your card while on duty);
Strictly follow all RSA procedures to ensure responsible alcohol service. This includes checking for and addressing underage drinking, should it occur
Provide responsible, personable, competent and timely service
NOT consume alcohol whilst on shift NOR be intoxicated
Have reliable and ethical cash handling skills
Maintain a safe and tidy working environment
Be aware that the role may involve collecting alcohol supplies and ice off-site
Understand festival emergency procedures, including first aid procedures, incident reporting and evacuation in the event of flood, bushfire or other natural event
Be a team player, willing and able to take direction from the Bar Manager
Position Description: To ensure the parking areas are managed effectively to provide Festival-goers with a positive experience as soon as they arrive on site and throughout the festival. Duties may include: greeting and ensuring campers are registered at the Ticket Office, Direct parkers, campers and caravans to designated sites, monitor parking areas during the festival, provide information to parkers. This role requires assisting with traffic control for vehicles coming in and exiting the festival site; assisting with car parking control; assisting with gate control, assisting in safe parking for day visitors, monitoring pedestrian safety. Position reports to Parking Coordinator. Experience of similar volunteer role is an advantage but not necessary).
Duties may include but are not limited to:
Install parking signage as required, undertake marking out (line painting/star pickets, bunting etc) as needed pre-festival
Conduct post-festival pack down and take inventory of parking equipment ready for storage
Gate control: attend and monitor the front gate, greet visitors, ensure day visitors and campers are registered at the Ticket Office before being directed to appropriate parking areas
Direct day visitors, campers and caravans to designated parking sites and provide assistance as necessary to ensure safe parking
Monitor parking areas during the festival for capacity and to assist security team
Assist with traffic control for temporary visitor vehicles (vendors, police) entering and exiting the festival entertainment zone
Monitor and assist pedestrian safety through the front gate and the entertainment zone as required
Assist the Sustainability Team Leader manage the recycling and disposal of waste in a sustainable manner to support our “ZERO LANDFILL” commitment.
Volunteers must:
Possess good communication skills
Be friendly and helpful whilst being clear in delivery of instructions to patrons. A tactful but firm manner is a must
Be reliable
Be flexible and able to deal with unforeseen circumstances calmly
Have a detailed knowledge of the festival site
Understand festival emergency procedures, including first aid procedures, incident reporting and evacuation in the event of flood, bushfire or other natural event
Be able to react quickly in the event of inclement weather
Be physically capable of continually moving around parking areas during shifts as required
Be a team player, willing and able to take direction from the Team Leaders
Position Description: Manage the camping areas effectively and efficiently. The position requires common sense, approachability, tactfulness and physical capacity. Previous experience desirable but not essential. This team will work closely with the parking and ticket teams. Positions are responsible to the Camping Team Leader. The quality of an individual’s engagement at the front gate can set the tone for their whole festival. We want to make it the best possible experience by ensuring that everyone is warmly welcomed to the festival when they arrive and treated respectfully.
Duties may include but are not limited to:
Erect camping signage as required, undertake marking out (line painting/star pickets, bunting, etc) as needed pre-festival
Conduct Post-festival pack down and take inventory of camping equipment ready for storage
Attend at the front gate, greet and ensure campers are registered at the Ticket Office
Direct campers and caravans to designated sites
Accompany campers as judged necessary to ensure safety and best use of the available camping area
Monitor camping grounds during the festival to assess capacity, ensure appropriate site positioning and usage; ensure appropriate use of powered sites and remain alert to security concerns
Assist the Sustainability Team Leader manage the recycling and disposal of waste in a sustainable manner to support our “ZERO LANDFILL” commitment.
Volunteers must:
Possess good communication skills, good judgment and good problem solving skills
Be friendly and helpful whilst being clear in delivery of instructions to patrons
Be reliable
Be flexible and able to deal with unforeseen circumstances calmly
Have a detailed knowledge of the festival site
Understand festival emergency procedures, including first aid procedures, incident reporting and evacuation in the event of flood, bushfire or other natural event
Be able to react quickly in the event of inclement weather
Be physically capable of continually moving around camping areas during shifts as required
Be a team player, willing and able to take direction from the Team Leader
Position Description: Manage the Festival Office as an effective information clearing house, “triaging” issues as they arise. Provide assistance and information to organising team, patrons, volunteers, performers and others as required.
Duties may include but are not limited to:
Ensure current Contact Lists are up-to-date and available for Festival Organising Committee
Ensure availability of documentation for Evacuation Procedure, Two-way Radio Protocol & Log Book sheets, Festival Office Volunteer Roster, Festival Office Procedures & Duties, Festival Office Log sheets, Drinking Water drums labels
Record ALL Festival Office activities in the Log Book
Maintain the festival Incident Log and make available to YFC committee members, security or police if requested to do so, refer all other requests to Director
Manage the festival’s Lost Child procedures
Manage the Lost Property Office, log each item received and/or reported as lost; manage the return, storage or disposal of lost property post-festival
Ensure adequate drinking water and cups are provided for performers & volunteers at all venues, the Bar and the Ticket Office
Administer festival volunteer rosters in liaison with Team Leaders
Liaise with Festival Team leaders, Director and committee to resolve issues and acquire resources as required
Source, coordinate and ensure the security of the 2 way radio communication system
Coordinate emergency responses with Site Manager, Festival Director, YFC President/committee and team leaders as appropriate
Assist the Sustainability Team Leader manage the recycling and disposal of waste in a sustainable manner to support our “ZERO LANDFILL” commitment.
Volunteers must:
Possess good communication skills and good judgement
Be friendly and helpful whilst being clear in delivery of information and assistance
Be competent and reliable
Be flexible and able to deal with unforeseen circumstances calmly
Have a detailed knowledge of the festival site
Understand festival emergency procedures, including first aid procedures, incident reporting and evacuation procedures in the event of flood, bushfire or other natural event
Be able to react quickly in the event of inclement weather
Be a team player, willing and able to take direction from the Team Leader
Position Description: Assist in the smooth running of the festival shop; market and sell festival merchandise. Volunteers must have a friendly and engaging sales manner, good team skills and reliable cash management skills.
Duties may include but are not limited to:
Manage the setup, pack down and storage of merchandise each day
Display Festival and Performer merchandise in an appealing and sensible manner
Engage proactively with patrons, actively marketing festival merchandise
Record precise inventory of Festival and Performer merchandise
Consult with performers regarding their merchandise and liaise as required throughout the festival
Operate a cash register, iPad Point of Sale (POS) and EFTPOS machine
Cash handling experience
Liaise, discreetly, with appropriate festival managers regarding resources and funds
Keep the counters and shop neat and tidy
Maintain a friendly and respectful atmosphere within the festival shop
Assist the Sustainability Team Leader manage the recycling and disposal of waste in a sustainable manner to support our “ZERO LANDFILL” commitment.
Volunteers must:
Possess good communication skills
Be friendly, helpful and reliable
Have reliable and ethical cash handling skills
Be able to gain a detailed knowledge of the festival and performer merchandise in a short time
Be a team player, willing and able to take direction from the Team Leader
Previous retail experience desirable but not essential
Position Description: Volunteers in this role are the eyes and ears of the festival. They respond to patrons’ questions and problems; escalating more difficult issues for resolution; troubleshooting where appropriate. They report to the shift manager and work closely with the Festival Office, Camping and Security Liaison Team Leaders.
Duties may include but are not limited to:
Assist patrons seeking information, those encountering problems or with complaints
Solve problems and deal with incidents that may occur. Refer more difficult problems to Team Leaders and Director as necessary
Monitor site for underage drinking and serious breaches of the NSW Government Liquor Licence terms and conditions
Monitor site for unauthorised entry
Assist the Security Liaison Team Leader
Assist the Sustainability Team Leader manage the recycling and disposal of waste in a sustainable manner to support our “ZERO LANDFILL” commitment.
Volunteers must:
Have excellent people, communication, judgment and problem solving skills
Be willing to rove the grounds of the festival during shift
Be willing to work a late night/early morning shift
Be flexible and able to deal with unforeseen circumstances calmly
Understand festival emergency procedures, including first aid procedures, incident reporting and evacuation procedures in the event of flood, bushfire or other natural event
Be able to react quickly in the event of inclement weather.
Be a team player, willing and able to take direction from the Team Leader
Position Description: Ensure the smooth running of the instrument lock-up; ensure that the instruments are stored safely and securely; ensure efficient check in and check out of instruments, liaison with performers.
Duties may include but are not limited to:
Liaise (rub shoulders!) with festival performers in a manner that maintains the positive festival spirit
Record and maintain a concise and accurate inventory of performers’ instruments
Debrief with previous shift’s workers as per the inventory and performers
Keep the area secure in order to avoid any misadventure or damage to instruments
Assist the Sustainability Team Leader manage the recycling and disposal of waste in a sustainable manner to support our “ZERO LANDFILL” commitment.
Volunteers must:
Be friendly and engaging when liaising with performers
Possess reliable inventory skills
Be flexible and able to deal with unforeseen circumstances calmly
Understand festival emergency procedures, including first aid procedures, incident reporting and evacuation in the event of flood, bushfire or other natural event
Be physically capable of lifting instruments
Be a team player, willing and able to take direction from the Team Leader
Position Description: Host concerts and other public activities. Provide the link between the festival, performers and audiences including information, promotions, community, and safety announcements. Assist stage managers as required with the general management of the venues.
Duties may include but are not limited to:
Research each act in advance so that they can be introduced knowledgeably and informatively
Link performers, Stage Manager and sound crew
Develop and deliver a rapport with audience and performers, whilst keeping front of mind that people want to see the show not the MC
Introduce performers, promote their future appearances, promote the availability of their merchandise, thank them at the end of each performance and encourage the audience to applaud
Deliver time warnings to ensure acts keep to the running sheet for the venue (usually 10 minutes before they are to leave the stage)
Ensure all performers finish their act in time and that the program keeps to strict time
Promote from the stage the festival generally and sponsors in particular. Make community and safety announcements
‘Fill’ and explain whenever there are delays in getting an act on stage at the advertised time
Assist performers, sound crew, Stage Manager as required by the Stage Manager
Assist the Sustainability Team Leader manage the recycling and disposal of waste in a sustainable manner to support our “ZERO LANDFILL” commitment.
MCs must:
Be experienced, and competent, in festival MCing, public speaking, up front training or similar personal presentation activities
Be personable, confident and comfortable on stage, and familiar with microphone use and technique
Be knowledgeable about the festival, the performers appearing at their venue and music generally
Be familiar with WHS requirements and emergency procedures (especially the location and function of all fire extinguishers in the venue)
Be approachable, proactive, flexible, tactful, articulate, assertive and knowledgeable about all aspects of the running of the venue
Be a team player, willing and able to take direction from the Team Leader
Be humble and remember the show is about the booked act not the MC
Position Description: Assist festival set-up. Core site set up team volunteers, who come on site two weeks before the festival and work during this time, are provided with free access to power (at the discretion of key festival set up stakeholders). Volunteers to the Construction team must be prepared for, and physically capable of, significant physical effort.
Ensure all tents (ticket office, performer reception, volunteer reception, shop, bar, session bar, kids festival, volunteer chill out, patron chill out, The Crossing, village eating area etc) are fitted out as requested by relevant team leaders
Monitor goods and services in and out to ensure compliance with quotes and purchase orders
Assist the Sustainability Team Leader manage the recycling and disposal of waste in a sustainable manner to support our “ZERO LANDFILL” commitment.
Volunteers must:
Be available before the festival begins to be a part of the set up team
Be prepared for long hours and physical effort
Be able to take direction
Be able to work in a team
Be flexible and able to adapt quickly in response to changing circumstances
Position Description: Assist festival site set-up, assist Site Manager to deal with site issues as they arise during the festival. Core site set up team volunteers, who come on site two weeks before the festival and work during this time, are provided with free access to power (at the discretion of key festival set up stakeholders). All other volunteers may purchase powered sites via the booking page on the website for $45. Volunteers to the Site team must be prepared for and physically capable of significant physical effort.
Duties may include but are not limited to:
Pre-festival: Assist preparation of the Showground site:
Ensure grass is slashed ahead of time
Ensure festival ground is in good order (clean, levelled) before venues arrive
Procure wood chips or other floor coverings are required
Ensure amenities are clean and in good working order both pre and during the festival
Ensure fencing is in good order and monitoring the overall safety of the site, pre and during festival
Identify slip, trip and fall hazards and rectify where possible
Monitor security during pre-festival build and post-festival pack down
Liaise with electrical provider to ensure site lighting is set up in good time and fit for purpose
Liaise with bar, camping and parking team leaders to ensure signage is erected in good time; manage all other signage (village signs, waste management, emergency signage, festival etiquette etc)
Monitoring WHS hazards on-site and dealing with them as appropriate
Liaise with Showground Land Manager to troubleshoot issues as required
Liaise on waste management and recycling efforts with Sustainability Team Leader and Scouts Coordinator
Assist the Sustainability Team Leader manage the recycling and disposal of waste in a sustainable manner to support our “ZERO LANDFILL” commitment.
Volunteers must:
Be available before the festival begins to be a part of the set up team
Be prepared for and physically capable of managing long hours and significant physical effort
Be able to take direction
Be able to work in a team
Be flexible and able to adapt quickly in response to changing circumstances
Position Description: Assist pack down of all festival venues, gear and equipment as directed by Team Leader. Responsible for assisting venue pack down, deconstruction/storage of staging, barriers, signage, backdrops, decorations, stalls, electrical etc. Volunteers must be prepared for, and able to undertake, significant physical effort.
Condition of Entry:
This position is an important role that comes with a condition of entry. This ticket is a great option for those that want to enjoy the WHOLE festival uninterrupted. It is also a great choice for volunteers who have a couple of days after the festival available.
If you choose/accept this role you are also accepting the following conditions:
To ensure all pack down volunteers actually stay and do the job we ask for your credit/debit card details ahead of the festival. These details are kept on file until the completion of minimum hours has been approved. Upon completion, all details are destroyed and no fee is incurred.
If hours are not met or volunteer fails to appear on shift then your card will be charged the full weekend ticket and camping price.
This condition is in place to ensure we have sufficient volunteers to help pack down post festival. This condition is in place to ensure that only dedicated and committed volunteers choose this role.
Duties may include but are not limited to:
Dismantling tents and stages
Assisting festival suppliers collecting chairs, tables and other gear
Assisting the Site Decoration team pull down, take inventory of and store decorations
Assisting the Parking, Camping, Site, Electrical and Sound teams pull down, take inventory of and store gear and equipment
Ensuring the storage shed is packed efficiently and that gear remains accessible
Assist the Sustainability Team Leader manage the recycling and disposal of waste generated post-festival in a sustainable manner to support our “ZERO LANDFILL” commitment.
Cleaning and tidying permanent venues, including the Yuin Shed, bar and cafe
Collecting litter and rubbish from the site so it can be handed back to the owners in good order
Volunteers must:
Be available for two to three days after the festival ends (the more volunteers the less time required to complete the pack down)
Be able to take direction
Be able to work in a team
Be able to communicate effectively
Understand and adhere to WHS requirements
Be prepared for and physically capable of significant physical effort
Position Description: Manage the complete physical environment of an allocated stage including front of house cleanliness and tidiness, backstage security, cleanliness and tidiness, moving performers and their equipment on and off stage, keeping the program on a strict schedule. The position requires initiative, approachability, self-confidence and physical capacity.
Duties may include but are not limited to:
Liaise with performers, sound crew, MCs and others and assisting as required
Work with MC to ensure concerts/events keep strictly to running sheets
Assist performers and sound crew with physical stage set up as required
Ensure water supply for performers and venue crew is maintained
Check regularly that the venue is free of litter and that chairs are arranged
Ensure that the backstage area is a secure place to store instruments and equipment and a safe place to work, free of unauthorised people and physical clutter
Assist the Sustainability Team Leader manage the recycling and disposal of waste in a sustainable manner to support our “ZERO LANDFILL” commitment.
Stage Managers must:
Be physically capable of moving equipment and easily ascending and descending stairs while carrying equipment
Be familiar with WHS requirements and emergency procedures (especially the location and function of all fire extinguishers in the venue)
Be approachable, proactive, flexible, tactful, articulate, assertive and knowledgeable about all aspects of the running of the venue
Be a team player, willing and able to take direction from the Team Leader
Position Description: To welcome all patrons and process their tickets in a timely and friendly manner. The Ticket Office is the Festival shop front, the first point of contact, and in many ways the face of the festival. The quality of an individual’s engagement at the Ticket Office can set the tone for the whole festival. We want to make it the best possible experience by ensuring that everyone is warmly welcomed to the festival when they arrive at the ticket office. Computer skills are essential and EFTPOS/cash handling experience is highly desirable.
Duties may include but are not limited to:
Welcoming patrons, VIPs to the festival
Selling festival tickets to patrons on arrival
Scanning pre-purchased tickets as patrons arrive
Wrist-banding patrons prior to entering the festival site
Selling festival programs and providing information about the event.
Operating an iPad/tablet/laptop operated “check-in” system
Liaising with Camping and Parking Team Leaders and volunteers as required
Distributing camping information and forms as required
Briefing on site layout
Briefing on emergency procedures
Answering enquiries
Assist the Sustainability Team Leader manage the recycling and disposal of waste in a sustainable manner to support our “ZERO LANDFILL” commitment.
Volunteers must:
Be friendly and approachable with excellent communication and interpersonal skills
Be welcoming to attendees and able to work under pressure
Maintain a professional attitude and represent the CFF in a positive manner
Have computer skills for using scanners, iPads and EFTPOS.
Be flexible and able to deal with unforeseen circumstances calmly
Understand the festival site layout
Be a team player, willing and able to take direction from the Team Leader
Position Description: This role includes being the first point of contact for performers upon their arrival. You will be briefed by, and work closely with, the Performer Liaison Manager and relevant shift managers. Duties may include but are not limited to:
Greeting performers and their families
Receiving and/or scanning printed tickets
Operating an iPad/tablet/laptop operated “check-in” system
Issuing performer wristbands and programs where required
Liaising between Team Leaders and volunteers as required
Distributing performer information and forms as required
Briefing performers on site layout
Briefing performers on emergency procedures
Briefing performers on camping options and Green Room
Answering performer enquiries
Alerting Performer Liaison Manager and/or Shift manager of performer no-shows
Managing communication site for volunteers
Liaising with Instrument Lock-up team
Assist the Sustainability Team Leader manage the recycling and disposal of waste in a sustainable manner to support our “ZERO LANDFILL” commitment.
Volunteers in these roles must:
Have impeccable people skills and an approachable attitude
Be able to take initiative when it comes to troubleshooting and liaising between the public, performers, Team Leaders and volunteers
Maintain a professional attitude and represent the CFF in a positive manner
Be familiar with the names of acts (can be studied on-site)
Be team players and able to take direction from the Team Leader
Position Description: The 2022 festival is committed to ZERO LANDFILL. This team will play an integral role in our waste management and recycling operations, smooth running, cleanliness, sustainability and appearance of the festival. In this role you will be mobile throughout your shift as you move about the festival site, fulfilling your duties (listed below). This job requires volunteers who are physically capable of meeting expectations and responsibilities. Please note: you will NOT be cleaning any toilets, only tidying the bathroom spaces.
Duties may include but are not limited to:
Assist the Sustainability Team Leader manage the recycling and disposal of waste in a sustainable manner to support our “ZERO LANDFILL” commitment.
Monitoring bins and advising patrons of correct waste disposal when required
Clearing tables in eating areas
Assist in keeping eating areas and bar clean and tidy
Keeping grounds clear of waste, including camping areas
Monitoring Volunteer Respite and Breastfeeding Space for bin collection
Working with Scouts to ensure full bins are swiftly dealt with.
Monitoring toilets and amenities for cleanliness and health and safety concerns
Replenishing provisions when and where necessary
Liaising with Cleaning and Maintenance contractor, and associated staff, regarding issues/concerns.
Liaising with Site Manager and/or 2IC
Working with Workability and/or Scouts teams on education and messaging.
The Tidy Team is ideal for Under-18s (5 hours total of tidying the eating areas and venues and collecting waste from vendors).
6am starts for the ‘Sparrow Fart Team’. Volunteers in this sub-group start their shifts this early in order to tidy the area in and around the bars and venues, preparing them for the day. In your application include a note, in the comments box provided, about your willingness to fill this role (limited spaces).
Thank you!
Should you require any further information please contact: Carly McMahon Volunteers Manager cobargofolkyvolunteers@gmail.com — 0408448684 (TEXTS ONLY PLEASE)
Volunteer Expression of Interest for the 2022 Cobargo Folk Festival 